Privacy Policy

A&R Services Group ("A&R Services Group," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request an estimate, or otherwise contact us.

Information We Collect

When you submit our estimate-request form, we may collect:

• Your full name
• Your telephone number
• Your email address
• The address where services are requested
• The type of service requested
• Your preferred assessment date and arrival time
• The number of rooms and requested cleaning level, when applicable
• Project descriptions and other information you choose to provide

Please do not include sensitive personal information, such as Social Security numbers, financial account information, health information, or government identification numbers, in the project-details field.

We and the services used to operate this website may also automatically receive technical information such as your IP address, browser or device type, referring page, pages visited, approximate location derived from your IP address, and the date and time of your visit.

How We Use Information

We may use information to:

• Respond to questions and estimate requests
• Contact you about requested services
• Schedule assessments and perform services
• Prepare estimates and maintain customer records
• Operate, secure, and improve the website
• Detect spam, fraud, misuse, and technical problems
• Comply with legal obligations
• Establish, exercise, or defend legal claims

We do not use information submitted through the estimate form to send unrelated promotional messages unless you separately agree to receive them.

Browser Storage

The website uses browser local storage to retain recent form-submission timestamps. This helps limit repeated submissions and prevent spam. These timestamps do not contain the information entered into the form and remain on your device until they expire, are replaced, or you clear your browser storage.

Service Providers and Third-Party Services

We may disclose information to service providers that process information on our behalf and assist us in operating the website or responding to requests.

The website currently uses:

• Formspree to receive and process estimate-request submissions.
• Google Maps to display service-area maps.
• Google and Featurable to display customer reviews.

These third parties may process technical information and use cookies or similar technologies according to their own privacy policies. Interacting with embedded third-party content may allow the relevant provider to recognize your browser or device.

We may also disclose information when required by law; to protect our rights, customers, personnel, or property; in connection with a business transaction; or with your direction or consent.

Sale and Targeted Advertising

We do not sell personal information for money. Based on the website's current configuration, we do not use personal information submitted through the form for targeted advertising or cross-context behavioral advertising.

If these practices change, we will update this Privacy Policy and provide any legally required choices.

Data Retention

We retain personal information only for as long as reasonably necessary to respond to requests, provide services, maintain appropriate business and tax records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the nature of the information and our legal or operational requirements. Information processed by service providers may also be retained according to their policies and our account settings.

Data Security

We use reasonable administrative and technical measures intended to protect personal information. However, no website, network transmission, or storage system can be guaranteed to be completely secure.

Your Privacy Choices and Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

• Ask whether we process your personal information
• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of your information
• Obtain a portable copy of certain information
• Limit or object to certain uses or disclosures
• Opt out of the sale of personal information or its use for targeted advertising

We currently do not sell personal information or use form information for targeted advertising.

To submit a request, email info@arservicesgroup.com with the subject "Privacy Request," or call 301-732-7031. We may need to verify your identity before completing a request. You may also use an authorized agent where permitted by law.

Children's Privacy

This website and our services are intended for adults seeking property services. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information, contact us so we can review and delete it where appropriate.

External Links

The website may contain links to third-party websites or social-media services. We are not responsible for the privacy or security practices of websites we do not control.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices, services, or legal obligations. The effective date at the top will indicate when the policy was most recently revised.